---
title: How do I create an order not filled in by a customer?
description: Have you just received a delivery of goods that was not planned on our platform? A loading truck shows up without a stock exit filled on our platform? In these cases, you are then to enter the corresp
---

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# How do I create an order not filled in by a customer?

Have you just received a delivery of goods that was not planned on our platform? A loading truck shows up without a stock exit filled on our platform?

In these cases, you are then to enter the corresponding movement on the platform.

**1. Create a stock entry**

If this movement is a stock entry, select the warehouse concerned by the movement, then in the "Orders" tab, click on "+New entry". Enter the customer concerned by the order, the date, references and quantities present in the movement. Once you have completed this information, save the transaction.

 

![How\_do\_I\_create\_an\_order\_not\_filled\_in\_by\_a\_customer\_-\_1.gif](https://help-spacefill.zendesk.com/hc/article_attachments/27924445153169)

 

You are then redirected to the order page, you [confirm the receipt of the order (see article)](https://help-spacefill.zendesk.com/hc/en-us/articles/7202103155857). The order is set to "Completed" status and the stocks are updated automatically.

 

**2. Create a stock removal**

If this movement is a stock exit, you select the warehouse concerned by the movement, then in the "Orders" tab, click on "+ New exit". You fill in the customer concerned by the order, the date, references and quantities present in the movement. You save the movement once this information has been completed.

 

![How\_do\_I\_create\_an\_order\_not\_filled\_in\_by\_a\_customer\_-\_2.gif](https://help-spacefill.zendesk.com/hc/article_attachments/27924445155473)

 

You are then redirected to the order page, you [confirm the shipping of the order (see article)](https://help-spacefill.zendesk.com/hc/en-us/articles/7202103155857). The order is set to "Completed" status and the stocks are updated automatically.

- [You are a 3PL](https://help.spacefill.eu/en/knowledge/you-are-a-3pl?hsLang=en#main-content)

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    - [Manage my orders](https://help.spacefill.eu/en/knowledge/you-are-a-shipper?hsLang=en#manage-my-orders)
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